Free & independent support organisations
We understand that life can be challenging and unpredictable, and it doesn’t always go to plan.
If you’re facing difficult times – whether that’s financial pressure, bereavement, mental health challenges, addiction, or anything else that’s making things harder right now – know that you’re not alone.
We’ve pulled together a list of free and independent support organisations who are here to help, whatever your situation.
These organisations are experts in offering confidential support and practical advice – whether you need someone to talk to or help finding your next steps.
Use the links below to jump to the section you’re looking for:
- General advice & guidance
- Help with debt & money worries
- Mental health & emotional support
- Bereavement support
- Housing & homelessness
- Food banks & financial support
- Gambling support
- Substance & alcohol support
Warning: Late repayments can cause you serious money problems. For help, go to www.moneyhelper.org.uk.
General advice & guidance
Citizens Advice
Free, confidential help with legal, housing, debts, and more. They can also issue foodbank vouchers:
- Call: 0800 144 8848 (England)
- Call: 0800 702 2020 (Wales)
- Visit: citizensadvice.org.uk
Hub of Hope
Search local and national mental health and wellbeing services, including bereavement, housing, and addiction:
- Visit: hubofhope.co.uk
Mind
Information and support for mental health:
- Visit: mind.org.uk
Turn2us
Help finding benefits and charitable grants:
- Visit: turn2us.org.uk
Help with debt & money worries
Citizens Advice
Free, confidential help with debts:
- Call: 0800 144 8848 (England)
- Call: 0800 702 2020 (Wales)
- Visit: citizensadvice.org.uk
Civil Legal Advice
Help with legal costs for certain debt problems:
- Call: 0345 345 4345
- Visit: gov.uk/civil-legal-advice
StepChange
Free, confidential debt advice and support:
- Call: 0800 138 1111
- Visit: stepchange.org
National Debtline
Free advice and resources for managing debt:
- Call: 0808 808 4000
- Visit: nationaldebtline.org
MoneyHelper
Help with budgeting, savings, pensions, and debt:
- Call: 0800 138 7777 (England)
- Call: 0800 138 0555 (Wales)
- Visit: moneyhelper.org.uk
PayPlan
Free debt help and budgeting advice:
- Call: 0800 280 2816
- Visit: payplan.com
Mental health & emotional support
Mind
Information and support for mental health:
- Visit: mind.org.uk
NHS 24/7
Mental health support line:
- Call: 0800 028 8000
Shout
Text service for anyone in crisis:
- Text SHOUT to 85258
- Visit: giveusashout.org
Samaritans
Free, confidential support for whatever you’re going through:
- Call: 116 123 (Free 24/7)
- Email: jo@samaritans.org
- Visit: samaritans.org
Bereavement support
Cruse
Free support for people dealing with loss:
- Call: 0808 808 1677
- Visit: cruse.org.uk
Hub of Hope
Search for bereavement and mental health support in your area:
- Visit: hubofhope.co.uk
Mind
Mental health charity offering bereavement information and advice:
- Visit: mind.org.uk
Housing & homelessness
Shelter
Advice and legal help for those struggling with housing or homelessness:
- Call: 0808 800 4444
- Visit: shelter.org.uk
Hub of Hope
Search for local support, including homelessness services:
- Visit: hubofhope.co.uk
Salvation Army
Help and advice for housing-related issues:
- Visit: salvationarmy.org.uk
Food banks & financial support
The Trussell Trust
Find your nearest food bank:
- Visit: trusselltrust.org
Citizens Advice
Get help with emergency food vouchers, benefits, and grants.
- Call: 0800 144 8848 (England)
- Call: 0800 702 2020 (Wales)
- Visit: citizensadvice.org.uk
Turn2us
Check for benefits, grants, and other financial support:
- Visit: turn2us.org.uk
Gambling support
GamCare
Free support for gambling problems:
- Call: 0808 8020 133
- Visit: gamcare.org.uk
Be Gamble Aware
Help managing gambling issues:
- Call: 0808 8020 133
- Visit: begambleaware.org
Citizens Advice
Support with gambling and related financial issues:
- Call: 0800 144 8848 (England)
- Call: 0800 702 2020 (Wales)
- Visit: citizensadvice.org.uk
Substance & alcohol support
FRANK
Information and support on drugs and alcohol:
- Call: 0300 123 6600
- Visit: talktofrank.com
Turning Point
Support for drug and alcohol misuse, learning difficulties and mental health:
- Visit: turning-point.co.uk
Alcoholics Anonymous
Help with alcohol recovery and sobriety:
- Visit: alcoholics-anonymous.org.uk
Hub of Hope
Search local services for substance or alcohol support:
- Visit: hubofhope.co.uk
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Representative Example: Borrow £400 for 4 months: 3 monthly repayments of £156.09 followed by a final repayment of £156.07. Total repayment £624.34. Interest rate p.a. (fixed) 288.35%. Representative APR 1,267.9%.