How we can support you with your mental health

Here at Moneyboat, we care about our customers. We know that sometimes things get tough and it can seem hard to cope. If you’re struggling with your mental health and it’s affecting the way you can manage your loan repayments, please don’t hesitate to get in touch.

Our friendly Customer Care team has a range of solutions to help you through these difficult times. Please call us on 020 3818 7470 or email us at thecrew@moneyboat.co.uk. We’re here to help 8am to 7pm Monday to Friday (excl. Bank Holidays).

If you’d like to speak with specialist mental health support providers, here are some free, independent organisations that can offer help:

Mind

Information and support for mental health:

NHS 24/7

Mental health support line:

  • Call: 0800 028 8000

Shout

Text service for anyone in crisis:

Samaritans

Free, confidential support for whatever you’re going through:

Papyrus

Prevention of Young Suicide helpline:

CALM

Helpline for anyone struggling:

A full list of free and independent support organisations can be found here.

(Last reviewed on 24 July 2026)

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