Support with setting up a repayment plan
If you find you’re struggling to repay your loan or need to move your repayment date, our friendly and caring Customer Support team is available to help you:
- Call us on: 020 3818 7470
- Email us at: thecrew@moneyboat.co.uk
- Weekdays 8am to 7pm
(Last reviewed on 19 August 2026)
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Our friendly crew is available Weekdays 8am to 7pm (excl. Bank Holidays).
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Our friendly team are here to help Weekdays 8am to 7pm (excl. Bank Holidays).